YUNUS, N. K. Y.; RAZAK, Mohd Zulkeflee Adb; ILIAS, Azleen. Expectation towards McDonald’s Malaysia: A Study on Service Quality. International Journal of Independent Research Studies, [S. l.], v. 2, n. 3, p. 119–129, 2013. Disponível em: https://ecsenet.com/index.php/2304-6953/article/view/659. Acesso em: 15 nov. 2025.